Complaints and feedback.
Routine feedback and formal complaints are two different routes.
-
Feedback
For a suggestion or a small issue, write to the class teacher or the school office.
Send a message -
Formal complaint
Stages, the responsible person and response times follow the approved procedure. To be confirmed
Formal complaint stages.
- 1
Informal resolution
With the teacher or class teacher. To be confirmed
- 2
Written complaint
To the division head. To be confirmed
- 3
Leadership
Reviewed by school leadership. To be confirmed